Testimonials

"Amazingly, the home-buying process was a pleasure! In addition, every person we dealt with connected with the O'Brien office was responsive, courteous and friendly."

"During our many years owning in Boyne City, we learned how this team gave back to the community via numerous charitable organizations. That speaks volumes about who they are. I consider Pat a friend and always stop by their office when I am in town."

"Working with this team made buying from 500 miles away much easier than anticipated. The team was always available to show a house ASAP and the communication kept me calm and confident. Great work!"

"Mark Snyder is dependable and honest—what more can be said about a person in today's world. Mark is hard-working and delivers on what he commits to do. He is trustworthy. In addition, Mark is educated in the field he is in and is loyal as a friend and business associate. I highly recommend working with Mark Snyder."

"I can't recommend Jim Evans enough! He is a true professional and took amazing care of my family. If you're looking for a knowledgeable, reliable, and trustworthy real estate agent, look no further than Jim Evans. Overall, my experience with Jim was exceptional, and I would recommend him to anyone looking to buy or sell a home. Jim truly went above and beyond to make sure that we were happy with my purchase, and I could not be more grateful for his help and expertise."

"Mallory O'Brien is the best! When we called about a listing, she patiently and politely answered our many questions and offered advice about the property, other properties, the area, current market conditions, and more. We visited the place with Mallory the following morning and after many more questions and concerns, we made an offer. Mallory was there with us throughout the entire process. Her kind and patient demeanor was a breath of fresh air. It was great to work with a real local expert at the very top of her profession. My wife and I strongly recommend Mallory O'Brien and the entire O'Brien team to help find your dream home."

"Pat and his staff have tremendous knowledge of local real estate values. We found Pat to be very honest, has a no-pressure approach and we enjoyed working with him. I encourage potential buyers and sellers to work with Pat O'Brien & Associates."

"Carol's knowledge, experience, energy, pleasant personality, skill sets, and commercial savvy put us at the front of the line on a very competitive transaction that, in my estimation, without her, we would not have been successful in purchasing the house! She followed up on assistance that we needed after we bought the house, going above & beyond her essential responsibilities! Not only is she a great realtor, but, also has become a trusted friend."

"Pat and Jim made sure that there was very little work to be done on our part. Everything was handled remotely and we were very pleased with the process."

"We purchased multiple homes with the help of JP and he continues to exceed our expectations. His knowledge of what properties are on the market or what will soon be coming to market are superior. JP is responsive, efficient, trustworthy, and effective. He makes the experience enjoyable."

"This agency is a strong team of professionals committed to providing a seamless transition from "selling" to "sold." Pat is an amazing leader who is generous to all he works with—in his knowledge and expertise."

"Jim is an outstanding agent. The whole Pat O'Brien team gets five stars from us! Thanks, Jim, for selling both of our homes."

"I cannot speak highly enough of Jim Evans and Team O'Brien. Selling our beloved family home and moving my mom back downstate was a many-step process, complicated and emotional. Jim was extraordinarily communicative and helpful throughout each step of the process often going above and beyond. Thank you Jim and Team O'Brien!

"Working with Mallory, we discovered that she is professional, polite and positive! Communication is frequent and supportive. If she did not have the answer to our question, she used her network and resources, and returned with information quickly. We quickly established a trusting relationship and would highly recommend Mallory!"

"Jim is an exceptional realtor. Buying and closing was a smooth, simple process and Jim was incredibly attentive, responsive and professional. If you're looking to purchase or sell a property in Northern Michigan, Jim's the realtor to work with."

"Steve has helped us with 4 property transactions and has gone above and beyond in every instance. He has met on our behalf with the tax review board to have our property taxes lowered; arranged for and overseen the move of belongings from one property to another while we were out of town; managed the sale of a family estate dealing with 5 brothers and plenty of opinions. I couldn't recommend Steve more highly. He seems to know every piece of property, most of the people in Charlevoix, and is responsive regardless of day of the week or time."

"Now that we’ve started settling into the new house in Harbor Springs, both Jeannette and I wanted to tell you how very much we enjoyed working with JP Gerster on the purchase. JP is truly a delight, and a credit to your company. He is knowledgeable, energetic, friendly, and generous with his time. No question was ever too much for him and no task too great. We have worked with a number of real estate agents in four states through the years and I am happy to be able to tell you that JP has been the most helpful, and the nicest, of all. We wish him much success in the years ahead."

"JP did such an amazing job finding us our dream retreat! Never gave up! His persistence and calm demeanor helped make the final process flawless. It took awhile in this crazy market we were dealt. JP delivered!"

"Thank you for making our “dream come true!” We have a long way to go to get it done, but because of Martha's help and patience, we have a great start. It’s exciting! Thanks so much for all you have done for us."

"Professional and personable service…Jim Evans was always eager to provide information on listings and sales and waited patiently for us to reach a time when we were ready to sell. His thoroughness, attention to detail and constant communication made the process quick and effortless. He was a pleasure to work with and an outstanding realtor. If we ever need an agent in northern Michigan again, you can be assured it will be Jim."

"We bought and sold a home with Mark. He was always a pleasure—knowledgeable and friendly. We came from out of state, he welcomed us and helped with so much more than just housing needs. We not only gained a fantastic realtor but a friend in the process."

"We truly enjoyed working with Mallory O'Brien for the sale of our cottage on Lake Charlevoix. Mallory is very professional, articulate and so responsive. She ensured that everything from viewings to closing went smoothly. I could always count on her to respond quickly to my questions and concerns throughout the process. I would highly recommend Mallory for your future buying and selling needs."

"I always felt that Pat was working to push the house with advertising, not just waiting for someone to show up. Very professional and in tune with the market."

"We want to thank Gary for his professionalism and real estate knowledge. I firmly believe that you understood our needs, made sure to price the house fairly for us and the new buyers. Honestly, it could not have been an easier process."

"We enjoy working with Jerry Pease. He is punctual, stays on top of the details and he doesn't miss a beat!"

"Pat and Mark are highly thought of in northern Michigan. [Both of you] were spot on in communicating with me. I was always informed. You were the best Realtors that I ever worked with."

"Mallory was our agent for a house we just bought in Central Lake. She was so helpful during the process and went above and beyond every day for us. Even when there were issues after the closing, when any other realtor would have just stopped helping us, Mallory again did everything in her power to help us and make everything right immediately. She stayed on it until everything was completed to our satisfaction. She treated us like members of her own family. Ones she likes! I would recommend Mallory to anyone and everyone who is looking to buy in Michigan and if we ever move again we will definitely give her a call!

"I have worked with many realtors but none compare to Steve! If you are looking for real estate, he is the one you need. His outgoing personality and knowledge of the area let you see what a true professional he is. He is thorough, patient and listens to your needs. I highly recommend Steve Good and have referred friends to him."

"Carol worked with us over many months to find the right house. She was innovative in working with us, and we live 260 miles away! Once we landed on the right house, Carol worked diligently to make the deal happen. We really appreciated her hard work!"

"All around great job! JP navigated the transaction around a few obstacles and was able to get the deal done. He was extremely responsive and attentive to all of my questions and concerns. He was great to work with and made the experience an enjoyable one. JP is hard working and what I really liked about him is that if he didn't know an answer, he would tell you he didn't know but he would talk to the right people and get you an answer. So refreshing as compared to some agents that just tell you what you want to hear. JP is very honest and hardworking. I would definitely work with him again and highly recommend him to anyone looking for someone to buy or sell their home."

"Simply put, working with JP was a true pleasure, from the first contact on the phone, until even after the closing. Extremely easy to work with, as well as very thorough on every detail. I will always recommend him to all my friends, family and associates."

"It was a pleasure both meeting and working with you, Pat. Thank you so very much for all your help, and for going the extra mile! You are highly knowledgeable and extremely attentive."

"Pat is always about what we can do; never saying what we can't do. I had the feeling they were working just as hard on my deal as they would on a multi-million dollar deal. That made me feel important."

"We had been looking for a lake house for over 2 years prior to meeting Steve. He was able to find exactly what we were looking for in a very short time. He walked us through the process and helped when we hit some bumps in the road. Steve Good was easy to get in touch with and very responsive."

"Five Stars! I don’t give this rating lightly; JP really earned & deserves it. He works hard at developing relationships with both buyers & sellers. He kept the deal alive during some very unexpected issues, by working with both sides and developing solutions that worked."

"Carol made every step of an intimidating process easy and fun. She responded fast to questions and concerns, and had stellar recommendations. Will definitely recommend Carol again, and again!"

"On a scale of one to ten.... "The best!!!"

"Pat always kept me advised on what was happening, not just with my house but in the Charlevoix/Boyne City market. He was hands-on and proactive."

"Mallory was a great help with the sale of my parents home. She was very responsive and went out of her way to make it easier for both the buyer and the seller".

"We had another agent that simply wasn't really helping, for months. The first day I spoke to JP he handed me a house that I simply loved. We were outbid, unfortunately, and JP was right there every step to ensure us to keep up hope, and tell us of another home we might like. After months of looking with our previous agent, JP has us in a home, in a few mere weeks, and we couldn't be happier with it. He has a great character, and is fantastic at his job. Don't bother looking elsewhere, just ask JP!"

"Pat was always available to show us houses, even on short notice. He never put pressure on us to buy. He also never made us feel like we were an inconvenience but rather provided wise counsel. We felt like he understood the type of house we were dreaming of for our family and ultimately found it!"

"JP did an excellent job helping us go through the negotiations of a tricky vacant land purchase in Northern Michigan. The property was completely land-locked (no legal access for driveway) and he was both patient and diligent through the process of putting the deal together with his seller and a neighbor to bring together a larger parcel with great road frontage. If you are looking for an organized, responsive and focused real estate agent… JP is your guy."

"Not only has Mark been super helpful throughout the buying process, but he has been a great resource for us as we continue to look for our next property in Charlevoix. Mark is the ultimate professional, and quickly understood the type of property that we were looking for."

"Mark Snyder is extremely responsive and has deep knowledge of the Charlevoix real estate market. I rely on Mark for all of my real estate needs in Charlevoix."

"Being new to the area we relied on JP to find us the right house in the right neighborhood. He did an excellent job finding what we wanted! JP contacted us regarding this house almost immediately after it was listed and scheduled a showing the same day. If JP hadn’t contacted us so quick the house would have been sold to another party before we had a chance to make an offer. Thanks again JP"

"We have had 45 or more transactions in Michigan and Florida. Pat and Team is one of the best, if not the best, we have ever encountered. Helped us stage, mow, clean up, etc. This would have been very hard for us as we are not from the area." Chose to work with Pat because of "polite follow-up, persistence, expert representation." Will most remember "fun, friendly conversations."