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Carol was amazing to work with. This was the 2nd time I reached out to her with my real estate needs. She walked me through the entire process and made sure to answer all of my questions as they came up. She ensured our closing went smoothly and that all of the verbal agreements were in writing when it came time to put pen to paper. I highly recommend her to anyone needing a realtor. I look forward to working with her again in the near future as I continue to grow my real estate portfolio.

Erin was amazing, she made our purchase seamless! She really listened to what we wanted in a home and was always willing to go above and beyond to show us properties that matched our interests. From negotiations to closing, we could count on Erin to support us in a thoughtful and intuitive manner.

Erin was extremely patient and very positive throughout my buying process. I felt like she had a great grip on the market and was great at advising me and helping me in the purchase of my first house. I cannot recommend her enough!

Taylor Malpass provided a tremendously responsive service while we searched for a vacation home to bring our family roots back to Northern Michigan. Her professionalism and expertise helped us quickly secure a home that hit the market and she guided us through the due diligence process all the way through a smooth closing from afar. Taylor went above and beyond after our closing to help us with local recommendations and resources to make our move effortless. With her expert guidance we are enjoying lake life again in the home of our dreams. Taylor listens, knows the market and she delivers.

Working with Adam was a great choice! Every step of the process was clear, and Adam knew all the right questions to ask, especially when we didn’t. Having his network of contacts was also a huge benefit. He quickly responded to calls, texts and emails. He took the time to ensure we felt confident before moving things forward and really personalized the experience for us. Highly recommended.

I highly recommend Adam as a realtor. He helped us find our perfect starter home in a timely and thoughtful manner, and later guided us through selling it for more than expected, allowing us to upscale as our family grew. Adam is easy to work with, friendly, and even went the extra mile in showing up sometimes with a free Biggby Coffee in hand. He feels like family to us. Thank you, Adam, for all your hard work.

Meeting with Ryan and getting his professional ideas on how this sale would be handled with me living four hours away sure put me at ease. The objective was to sell my property at a fair price and with the least amount of aggravation to my schedule. Well, Ryan did more than that, and the closing was also very easy. You can be sure that if my family or friends in the up north area need a great real estate agent, I will not hesitate to recommend Ryan Coon with Pat O’Brien & Associates.

We had the best experience working with Sarah while selling our Northern Michigan property this summer. She gave incredible guidance ahead of listing, was responsive and proactive through the whole process, and made everything seamless from start to finish. We were thrilled at how quickly our house sold (above asking in 24 hours!) and how efficiently she managed all communications, offers and closing.

Recently, I became a first-time homeowner with the help of Davis. Throughout the process, Davis helped to answer any question that surfaced, and I always felt that my best interest remained in focus. Davis maintained great professionalism and provided useful advice during all interactions. I have nothing but confidence to work with Davis on any future real estate transactions.

Steve did an amazing job representing us! He knew his community like the back of his hand and as first time home buyers, his expertise made the process so much smoother and more comfortable for us! He even recommended some great people to help us through the process as well! Great guy and great realtor! Will definitely work with Steve again.

If you are looking to buy or sell in the Boyne City/Lake Charlevoix area, you have found your agent! Jim Evans made the sale of my cottage so incredibly easy. His professionalism and knowledge of the area and market are outstanding. During our process there was no question as to what was next as Jim consistently reached out to keep us on track. He even had me get a few things ready "in advance". However, it does not stop there! My cottage was closed during the ice storm, and I live out of town. Jim went over twice to clean up the yard and make sure the house was in great shape for the buyers. Again, this was AFTER the papers were signed. So, if you ...

Steve has helped us with 5 purchases in Northern Michigan. He has always gone over and above any other realtor we have worked with. We are from out of state and Steve always takes care of all the details. We bought and sold many properties but never experienced this level of service and support. I would highly recommend him.

We purchased multiple homes with the help of JP and he continues to exceed our expectations. His knowledge of what properties are on the market or what will soon be coming to market are superior. JP is responsive, efficient, trustworthy, and effective. He makes the experience enjoyable.

Thank you for making our “dream come true!” We have a long way to go to get it done, but because of Martha's help and patience, we have a great start. It’s exciting! Thanks so much for all you have done for us.

Jim is an outstanding agent. The whole Pat O'Brien team gets five stars from us! Thanks, Jim, for selling both of our homes.

All around great job! JP navigated the transaction around a few obstacles and was able to get the deal done. He was extremely responsive and attentive to all of my questions and concerns. He was great to work with and made the experience an enjoyable one. JP is hard working and what I really liked about him is that if he didn't know an answer, he would tell you he didn't know but he would talk to the right people and get you an answer. So refreshing as compared to some agents that just tell you what you want to hear. JP is very honest and hardworking. I would definitely work with him again and highly recommend him to anyone looking for someone to bu...

I always felt that Pat was working to push the house with advertising, not just waiting for someone to show up. Very professional and in tune with the market.

Mark Snyder is extremely responsive and has deep knowledge of the Charlevoix real estate market. I rely on Mark for all of my real estate needs in Charlevoix.

Now that we’ve started settling into the new house in Harbor Springs, both Jeannette and I wanted to tell you how very much we enjoyed working with JP Gerster on the purchase. JP is truly a delight, and a credit to your company. He is knowledgeable, energetic, friendly, and generous with his time. No question was ever too much for him and no task too great. We have worked with a number of real estate agents in four states through the years and I am happy to be able to tell you that JP has been the most helpful, and the nicest, of all. We wish him much success in the years ahead.

Working with this team made buying from 500 miles away much easier than anticipated. The team was always available to show a house ASAP and the communication kept me calm and confident. Great work!

Pat always kept me advised on what was happening, not just with my house but in the Charlevoix/Boyne City market. He was hands-on and proactive.

Carol worked with us over many months to find the right house. She was innovative in working with us, and we live 260 miles away! Once we landed on the right house, Carol worked diligently to make the deal happen. We really appreciated her hard work!

Being new to the area we relied on JP to find us the right house in the right neighborhood. He did an excellent job finding what we wanted! JP contacted us regarding this house almost immediately after it was listed and scheduled a showing the same day. If JP hadn’t contacted us so quick the house would have been sold to another party before we had a chance to make an offer. Thanks again JP.

Simply put, working with JP was a true pleasure, from the first contact on the phone, until even after the closing. Extremely easy to work with, as well as very thorough on every detail. I will always recommend him to all my friends, family and associates.

On a scale of one to ten. The best!

I cannot speak highly enough of Jim Evans and Team O'Brien. Selling our beloved family home and moving my mom back downstate was a many-step process, complicated and emotional. Jim was extraordinarily communicative and helpful throughout each step of the process often going above and beyond. Thank you Jim and Team O'Brien!

Pat was always available to show us houses, even on short notice. He never put pressure on us to buy. He also never made us feel like we were an inconvenience but rather provided wise counsel. We felt like he understood the type of house we were dreaming of for our family and ultimately found it!

We had another agent that simply wasn't really helping, for months. The first day I spoke to JP he handed me a house that I simply loved. We were outbid, unfortunately, and JP was right there every step to ensure us to keep up hope, and tell us of another home we might like. After months of looking with our previous agent, JP has us in a home, in a few mere weeks, and we couldn't be happier with it. He has a great character, and is fantastic at his job. Don't bother looking elsewhere, just ask JP!

Pat and his staff have tremendous knowledge of local real estate values. We found Pat to be very honest, has a no-pressure approach and we enjoyed working with him. I encourage potential buyers and sellers to work with Pat O'Brien & Associates.

Working with Mallory, we discovered that she is professional, polite and positive! Communication is frequent and supportive. If she did not have the answer to our question, she used her network and resources, and returned with information quickly. We quickly established a trusting relationship and would highly recommend Mallory!

Five Stars! I don’t give this rating lightly; JP really earned & deserves it. He works hard at developing relationships with both buyers & sellers. He kept the deal alive during some very unexpected issues, by working with both sides and developing solutions that worked.

Not only has Mark been super helpful throughout the buying process, but he has been a great resource for us as we continue to look for our next property in Charlevoix. Mark is the ultimate professional, and quickly understood the type of property that we were looking for.

JP did an excellent job helping us go through the negotiations of a tricky vacant land purchase in Northern Michigan. The property was completely land-locked (no legal access for driveway) and he was both patient and diligent through the process of putting the deal together with his seller and a neighbor to bring together a larger parcel with great road frontage. If you are looking for an organized, responsive and focused real estate agent, JP is your guy.

Pat is always about what we can do; never saying what we can't do. I had the feeling they were working just as hard on my deal as they would on a multi-million dollar deal. That made me feel important.

Steve has helped us with 4 property transactions and has gone above and beyond in every instance. He has met on our behalf with the tax review board to have our property taxes lowered; arranged for and overseen the move of belongings from one property to another while we were out of town; managed the sale of a family estate dealing with 5 brothers and plenty of opinions. I couldn't recommend Steve more highly. He seems to know every piece of property, most of the people in Charlevoix, and is responsive regardless of day of the week or time.

It was a pleasure both meeting and working with you, Pat. Thank you so very much for all your help, and for going the extra mile! You are highly knowledgeable and extremely attentive.

We truly enjoyed working with Mallory O'Brien for the sale of our cottage on Lake Charlevoix. Mallory is very professional, articulate and so responsive. She ensured that everything from viewings to closing went smoothly. I could always count on her to respond quickly to my questions and concerns throughout the process. I would highly recommend Mallory for your future buying and selling needs.

Carol made every step of an intimidating process easy and fun. She responded fast to questions and concerns, and had stellar recommendations. Will definitely recommend Carol again, and again!

Mallory was our agent for a house we just bought in Central Lake. She was so helpful during the process and went above and beyond every day for us. Even when there were issues after the closing, when any other realtor would have just stopped helping us, Mallory again did everything in her power to help us and make everything right immediately. She stayed on it until everything was completed to our satisfaction. She treated us like members of her own family. Ones she likes! I would recommend Mallory to anyone and everyone who is looking to buy in Michigan and if we ever move again we will definitely give her a call!

Mallory O'Brien is the best! When we called about a listing, she patiently and politely answered our many questions and offered advice about the property, other properties, the area, current market conditions, and more. We visited the place with Mallory the following morning and after many more questions and concerns, we made an offer. Mallory was there with us throughout the entire process. Her kind and patient demeanor was a breath of fresh air. It was great to work with a real local expert at the very top of her profession. My wife and I strongly recommend Mallory O'Brien and the entire O'Brien team to help find your dream home.

JP did such an amazing job finding us our dream retreat! Never gave up! His persistence and calm demeanor helped make the final process flawless. It took awhile in this crazy market we were dealt. JP delivered!

Professional and personable service, Jim Evans was always eager to provide information on listings and sales and waited patiently for us to reach a time when we were ready to sell. His thoroughness, attention to detail and constant communication made the process quick and effortless. He was a pleasure to work with and an outstanding realtor. If we ever need an agent in northern Michigan again, you can be assured it will be Jim.

I have worked with many realtors but none compare to Steve! If you are looking for real estate, he is the one you need. His outgoing personality and knowledge of the area let you see what a true professional he is. He is thorough, patient and listens to your needs. I highly recommend Steve Good and have referred friends to him.

This agency is a strong team of professionals committed to providing a seamless transition from "selling" to "sold." Pat is an amazing leader who is generous to all he works with—in his knowledge and expertise.

Carol's knowledge, experience, energy, pleasant personality, skill sets, and commercial savvy put us at the front of the line on a very competitive transaction that, in my estimation, without her, we would not have been successful in purchasing the house! She followed up on assistance that we needed after we bought the house, going above & beyond her essential responsibilities! Not only is she a great realtor, but, also has become a trusted friend.

We had been looking for a lake house for over 2 years prior to meeting Steve. He was able to find exactly what we were looking for in a very short time. He walked us through the process and helped when we hit some bumps in the road. Steve Good was easy to get in touch with and very responsive.

We have had 45 or more transactions in Michigan and Florida. Pat and Team is one of the best, if not the best, we have ever encountered. Helped us stage, mow, clean up, etc. This would have been very hard for us as we are not from the area." Chose to work with Pat because of "polite follow-up, persistence, expert representation." Will most remember "fun, friendly conversations.

Pat and Jim made sure that there was very little work to be done on our part. Everything was handled remotely and we were very pleased with the process.

Pat and Mark are highly thought of in northern Michigan. [Both of you] were spot on in communicating with me. I was always informed. You were the best Realtors that I ever worked with.

We bought and sold a home with Mark. He was always a pleasure—knowledgeable and friendly. We came from out of state, he welcomed us and helped with so much more than just housing needs. We not only gained a fantastic realtor but a friend in the process.